Shipping policy
Shipping Policy
At Weempty, we strive to ensure your shopping experience is seamless from start to finish. Below are the details of our shipping process, delivery times, and other key information to help you stay informed about your order.
Processing Time
All orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
You will receive a confirmation email with your tracking information once your order has been processed and shipped.
Shipping Rates and Delivery Times
We offer free standard shipping on all orders within the United States.
Shipping Options:
Standard Shipping (5-7 business days) – Free on all U.S. orders.
Express Shipping (2-3 business days) – Calculated at checkout based on your location.
Please note that delivery times may vary depending on your location and the shipping method selected. We work with trusted carriers like USPS, UPS, and FedEx to ensure your package arrives on time.
International Shipping
We currently offer international shipping to select countries. Shipping rates and delivery times will be calculated at checkout based on your location.
International Delivery Times:
Standard International Shipping: 10-20 business days
Express International Shipping: 5-10 business days
Please be aware that international shipments may be subject to customs fees, taxes, and import duties, which are the responsibility of the recipient.
Order Tracking
Once your order is shipped, you will receive an email with tracking details. You can track your shipment directly through the link provided or on our website's tracking page.
Delayed or Lost Packages
While we aim for timely deliveries, delays may occur due to unforeseen circumstances like weather, high demand, or carrier delays. If your package is delayed or lost, please contact our customer service team at support@weempty.com with your order number, and we’ll work to resolve the issue as quickly as possible.
Changes to Your Order
If you need to make any changes to your shipping address or order details, please contact us immediately after placing the order. We’ll do our best to accommodate changes before the order is shipped.
Shipping Restrictions
We do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations. If your address is restricted, we will contact you for an alternative shipping method.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at support@weempty.com. Our customer support team is available Monday through Friday to assist you.
